DAMARISCOTTA — Heidi Gallagher, of Damariscotta, recently gained national recognition for work she does as a case manager working with people living with severe and persistent mental illness. Gallagher, who began working for Break of Day Mental Health Group in October of 2009, has been with the company basically since the company launched as a Daily Living Skills provider back in 2009, according to Break of Day, in a news release. From there, she quickly excelled in her work and began taking classes to obtain her MHRT/C certification and began working as a case manager.

“Heidi’s coworkers frequently look to her for guidance when dealing with difficult case scenarios, so it came as no surprise to her peers when Celltrak, the system Break of Day Mental Health Group utilizes to keep electronic records, awarded Heidi with a Home care aide scholarship of $500,” said Break of Day.

“Please join me as a community to rally around a true hero behind the scenes. Case Management work can oftentimes feel like thankless work, it has felt great as an Agency to highlight for one of our hard-working staff just how much the agency appreciates her, but also her community, and beyond.

“Case Management work is not for everyone. It takes patience, understanding, critical thinking, compassion, the ability to navigate community resources, and so many more skills. Since the Coronavirus pandemic, the need for mental health services has increased drastically. Because it is such a unique, difficult line of work, finding people who can be successful at working with our client base proves to be challenging. Heidi has stepped up to take on additional clients based on staffing shortages. This for community members means that people who are struggling who may have been unable to access needed services and resources are now able to do so. Heidi has taken on leadership roles with peer support, documentation completion, leading group discussions to help continue the education of her peers, the list goes on and on.

“Without this type of support so many of our neighbors would be left without support, so to call Heidi a hero may even feel like a short fall when outlining who Heidi is as a community member here in Lincoln County.
Thanks to partners like Celltrak, we can focus more on the work that Case Managers like Heidi do: Help people. We are so fortunate to have partners that understand and care about our challenges when working with the community to ensure they are providing us the tools we need to focus on our work. Heidi is a great example of what it means to put others before yourself in a nonjudgmental, helpful way which instills independence and pride in her clients.”
 
Break of Day Mental Health Group, Inc. was developed for and is committed to working directly with consumers in need of mental health services. Break of Day seeks to accomplish this objective through the provision of high-quality mental health care designed to support each consumer’s overall well-being. Our goal is to benefit our community by providing appropriate and timely access to services, while delivering the most effective evidence-based mental health treatment identified as current best practices in the field.  We treat all clients with respect and dignity and hold their confidentiality to the highest standards.  If you or anyone you know is living with a mental illness and needs assistance, please call us at (207) 882-6594. Our amazing team will guide you through a super simple referral process to identify how we can help you through evidence-based treatments so you can find ways to lead a more independent, fulfilled lifestyle. Please also visit our website at www.breakofday.com to explore programs we offer in your area. 

If you are experiencing an emotional crisis, please contact The Maine Crisis Hotline at 1-888-568-1112 (Voice) or 711 (Maine Relay) The Maine Crisis Hotline helps to stabilize individuals and families while assisting in crisis resolution and action planning. If you are concerned about yourself or about somebody else, call the 24-hour crisis hotline and speak with a trained crisis clinician who can connect you to the closest crisis center.